Shipping

Thank you for visiting and shopping at Xclusive.ca!
Following are the terms and​ conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 Shipment Processing Time
 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 

Shipping Rates & Delivery Estimates

 Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method

Estimated Delivery Time

Shipment Cost

In-Store Pick Up

3-4 business days

Free

Standard

5-7 business days

$15-$20

Priority

2-3 business days

$18-$26

 
Delivery delays can occasionally occur (ie: Holidays).
 

Shipment to P.O. Box Addresses

 Xclusive.ca ships to all addresses within Canada.
 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  

Damages

Xclusive.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
 Please save all packaging materials and damaged goods before filing a claim.
 

International Shipping Policy

 We currently do not ship outside of Canada.
 

Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Still Have Questions? Contact Us